Established in 1990, Owens Realty Services is a full-service commercial brokerage, investment, management, maintenance, housekeeping and environmental services company. Our comprehensive roster of services efficiently and economically manages the operation of sophisticated real estate investment portfolios, residential apartment and condominium complexes, government buildings, educational facilities, corporate campuses, high-profile venues and family entertainment parks in both the public and private sector. Owens Realty Services affiliates with significant industry associations to stay on the forefront of the development of new management models, marketing strategies, maintenance techniques and industry product lines. We integrate industry best practices to achieve the highest quality of service delivery for our clients.

With an emphasis on customized management plans, our services result in maintaining the maximum life cycles for critical capital investments, a healthy and clean environment for all building tenants and visitors, as well as substantial cost savings. Owens Realty Services saves our clients, on average, approximately $1.00 per square foot in operational cost savings.

Owens Realty Services portfolio includes over 25 million square feet of first class, high profile facilities in Connecticut, Florida, Georgia, Rhode Island, North Carolina, and New York with a value of more than $8 billion in real estate net worth and $30 million in gross annual revenue. With over 1,000 industry professionals company-wide, our organization continues to experience extraordinary growth attributed to our overwhelming commitment and dedication to the absolute best and most innovative services in the industry.

Our employees experience a dynamic and rewarding place to work. We have a reputation for outstanding customer service, professionalism, teamwork, and exceeding client expectations. We consider the employees of Owens Realty Services and Owens Facility Services to be one of our most valuable resources. Our employees treat others in a friendly and courteous manner and have respect for other employees, tenants, visitors and our clients property.

Salary: 60,000 - 80,000, based on experience.

Must possess a valid driver's license, as this position requires regular travel between sites in New Haven and Bridgeport, CT.

SUMMARY:

This position will include supervising, directing, and participating (as dictated by account) in the work of subordinate custodial personnel. (Per industry standards, approximately 4,500 - 5,000 sq ft will need to be cleaned within 1 hour - this will vary by location)

DUTIES AND RESPONSIBILITIES:

Controls expenses within area of responsibility.
Establishes staff schedules to support budgets.
Conducts Orientation and Initial Training including 3M S.M.A.R.T., Safety, Blood borne Pathogens and Cross Contamination.
Develops supply, equipment, and purchase orders based upon budgets and usage.
Hires and trains staff in all aspects of job functions and tasks.
Plans, organizes, directs, coordinates, and supervises functions and activities for multiple locations.
Identifies, documents and develops efficiencies within work process.
Has working knowledge of all modern cleaning/disinfecting techniques, as well as experience with all type of floor care.
Interacts with client representative on a daily basis.
Establishes and maintains effective lines of communication with internal and external personnel to ascertain that their needs and requirements are being addressed and that their expectations are being satisfied.
Ensures compliance with all regulatory agencies.
Maintains an environment that is in clean, healthy, attractive and orderly condition.
Provides reports as required by company and clients.
Demonstrates and promotes culture, values and management philosophy of the company.
Proactive in the achievement of the facility goals and objectives.
More Job duties might be assigned depending on the account and Company business needs.
This position includes traveling from one location to another depending on account needs or account changes.
Must be able to work weekends, day and night shift and holidays if needed depending on accounts needs.
Performs all assigned tasks in a professional manner in order to reflect the highest integrity of the Custodial Services Department.
Covers shifts and performs general custodian duties when there are staffing shortages.
Makes sufficient daily routine inspections as deemed necessary and appropriate to ensure that the work is performed as specified and takes immediate corrective action as may be required to fully comply.
Provides professional training to the custodial staff to direct their cleaning activities which include but are not limited to SDS of all products and all known hazardous substances present in the Janitors closets or storage areas in the building.
Assists in the development and implementation of departmental policies, procedures, and standards of work.
Provides leadership and guidance to custodial staff by properly training them on the above.
Maintains proficiency in all techniques and equipment used by the custodial staff.
On an-on-going basis, provides appropriate technical and chemical training to all janitorial staff.
Investigates, documents, and reports all unusual occurrences to the EVP.
Maintains good working relationship with the client and building occupants and other departments.
Issues verbal corrective action notices and recommends progressive disciplinary action to the EVP.
Ensures that at the end of the shift equipment must be left clean and ready to use, including cleaning materials.
Completes additional duties as assigned.

Knowledge, Skills and Abilities Required:

Strong knowledge of all modern cleaning techniques, including floor care.
Strong commitment to high level service and quality standards.
Proficient written and verbal communication skills.
Demonstrated ability to coach, train, motivate, develop, and lead a team.
Ability to plan, organize, direct and delegate.
Ability to work well under pressure and meet deadlines.
Strong sense of urgency; self-directed.
Experience managing demanding custodial operations in a busy environment.
Bilingual, English and Spanish.

We look for employees who will:

Strive for professional excellence in the performance of their jobs.
Understand and support the company's direction.
Provide superior service to our customers and employees.
Be flexible, innovative, and responsible to change.
Manage human and financial resources wisely.
Be a team player, helping others to succeed.
Encourage open communication throughout the company.
Treat all individuals with dignity and respect.
Have pride in and sell Owens Realty Services to others.
Be energetic and excited about their field of work and of others around them.
Be able to go above and beyond what is expected of them.
Be involved and enveloped in the entire business of our company.

Owens Realty Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Owens Realty Services is a Drug-Free Workplace. Employment is contingent upon passing a pre-employment drug screening and background check.

Owens Realty Services

Regional Janitorial Manager

About the Job